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70-665 Study Guide
This will be a living post as I seek out information covering the topics of the Lync Administrator exam, 70-665.
Skills Being Measured This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam.
Designing a Topology for Lync Server 2010 (25 percent)
Designing a Conferencing and Enterprise Voice Infrastructure (25 percent)
Design a dial plan.
This objective may include but is not limited to:
Design for voice routing.
This objective may include but is not limited to:
PSTN breakout points;
PBX phones;
trunk routing; media gateway;
least cost/alternate routing
Define voice policies.
This objective may include but is not limited to:
Define conference policies.
This objective may include but is not limited to:
controlling usage;
system capacity considerations
Design for Response Group Services (RGS).
This objective may include but is not limited to:
workflow; contact objects;
agents and queues;
groups
Design for emergency services implementation.
This objective may include but is not limited to:
Enhanced 911 (E911) ;
SIP trunk emergency service providers;
location policies;
Location Information Service (LIS) wiremap;
analyze network mapping
Plan for devices.
This objective may include but is not limited to:
considerations for different endpoint types, including analog devices, common area phones, and standalone devices;
DNS and DHCP requirements
Planning for External Dependencies and Migration (24 percent)
Planning for High Availability and Business Continuity (26 percent)
Plan for high availability.
This objective may include but is not limited to:
choosing Survivable Branch Appliance (SBA) vs. Standard vs. Enterprise in high availability;
number of servers and pools required;
server redundancy
Plan for load balancing.
This objective may include but is not limited to:
Hardware Load Balancing (HLB)
This objective may include but is not limited to:
Plan for disaster recovery.
This objective may include but is not limited to:
Plan for system monitoring.
This objective may include but is not limited to:
synthetic transactions ;
identifying components to monitor;
monitoring technologies such as Microsoft System Center Operations Manager
Plan for site resiliency.
This objective may include but is not limited to:
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